Please allow between 1-2 weeks from the time you send exchanges to the time you receive the new item. We won’t be held responsible if we don’t receive your item or if your item is damaged upon receipt. If you are shipping a valuable item, we encourage you to consider using a traceable shipping service and purchasing shipping insurance. If we made an error in processing your order, or if we sent you a damaged or defective item we will gladly exchange the item and credit you the cost of return shipping. Once an item has been embellished or customized it ceases to be refundable even if the item has not yet shipped from the facility. Any yet to be embellished items on the order are fully cancelable/refundable. Items returned in a way inconsistent with this policy are not eligible for a refund.įor certain orders if a cancellation/refund is requested for a yet to be completed order which contains embellishments, the embellishment charges themselves are not refundable. This is due to costs associated with procuring embellishments themselves, not the items to be embellished. The returned item must also include the original packaging. To be eligible for a return and refund, your item must be unused (unworn, not laundered, not customized or embellished) and include proof of purchase. If an incentive item such as a gift was included with the purchase, the incentive items must be returned along with the item. For example: a set of warm ups including a jacket and pants must be returned together. Please contact us at for detailed instructions on how to complete a return such as this.Īll items sold as a set must be returned as a set. Some large field equipment such as goals must be returned to the manufacturer and NOT Soccer Command. If you wish to return items within 30 days from date of purchase a Return Authorization form is required to be completed by the customer and should accompany any returned items along with an original proof of purchase. We are unable to accept returns after 30 days from purchase date. PLEASE NOTE - There is the option to add a convenient carry bag with the 18in x 12in soccer coaching board for storage and transportation.įORZA also stocks a wider range of soccer tactics boards for coaches, with a number of sizes available.We are happy to accept returns and exchanges on all non-clearance items (all clearance items prominently state that they are clearance on their product page), unembellished, and in their original condition within 30 days of the purchase date. Finishing off the complete football coaching set are a non-permanent whiteboard marker and an eraser, ensuring that soccer coaches retain full control over their tactical work. Offering a premium investment for clubs of all levels, the highly durable tactical whiteboards have been constructed using heavy-duty aluminum with sturdy corner protectors for protection against bending. Each 18in x 12in double-sided magnetic soccer tactics board comes equipped with a full complement of markers – 12 red, 12 blue and 2 yellow – allowing for player roles to be vividly mapped out. Its small size allows it to be carried from the training pitch to the dugout with minimal effort, making it a premium piece of soccer matchday equipment for all coaches and managers.
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